Frequently Asked Questions
Entering a competition is simple. Select the competition you want, answer the skill question, choose how many tickets you'd like (up to the maximum allowed), and complete checkout. You’ll receive a confirmation email immediately.
We contact winners by telephone and email within 7 days of the competition closing.
If your contact details change before the draw, you must update them in your account.
If we cannot reach you within 14 days, we reserve the right to choose another winner.
Yes. Every prize on Rift Competitions is guaranteed, regardless of ticket sales.
We never run “not enough tickets” cancellations.
Each competition has a maximum ticket limit per entrant.
This is displayed on every competition page.
We enforce this limit automatically to maintain fairness.
All correct entries are assigned a ticket number.
We use a third-party verified Random Number Generator (RNG) to select the winner.
Every draw is recorded and/or streamed live on our social media for complete transparency.
All entries are securely logged
Entry lists are updated regularly
Draws are random and verifiable
Draws are conducted live
Full audit trails are kept
We operate with total transparency.
We use your information to:
Create and manage your account
Process your entries
Contact you if you win
Prevent fraud
Meet legal requirements
We do not sell your data.
We only share information with trusted third parties when necessary (e.g., payment processors, delivery companies).
For full information, see our Privacy Policy.
Yes. Rift Competitions operates as a UK prize competition, which is legal under the Gambling Act 2005 because our competitions require a skill-based question to enter.
We are not a gambling company and do not offer games of chance.
We follow all relevant laws relating to prize competitions.
Yes. Every competition has a free postal entry route, as required by UK law.
Details are available on our Free Postal Entry page.
Postal entries are treated exactly the same as paid entries.
If your payment fails, your entry is not submitted.
You can try again using an alternative payment method or contact us.
If you're a winner, we’ll contact you to arrange delivery, collection or processing of your prize. Photo ID may be required to verify your identity.
Some competitions include a fixed cash alternative, which will be clearly stated on the competition page.
If offered, the winner may choose either the advertised prize or the published cash amount.
Cash alternatives are fixed, non-negotiable, and only available when specifically listed for that competition.
Entries are non-refundable, as each entry is a digital product and directly enters the draw.
This is clearly explained in our Terms & Conditions.
If you need more help, please contact us through our Contact page and our team will be happy to assist.
